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Categories | Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships. ...Read more |
 | A public wiki site dedicated to the ITIL approach to IT and customer support and management. ...Read more |
 | Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries. ...Read more |
 | Provides businesses with a fresh new perspective on customer contact strategies ...Read more |
 | CRMA - http://crmassociation.org A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies. ...Read more |
 | TeleMagic software, a completely customizable customer relationship management solution. ...Read more |
 | Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues. ...Read more |
 | GEM - http://www.the-gem.com/ Online customer support services and outsourced email handling - Gem - an ebusiness interaction center. ...Read more |
 | Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today. ...Read more |
 | Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others. ...Read more |
 | A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development. ...Read more |
 | Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management. ...Read more |
 | Management consulting firm for help desks and customer support centers. ...Read more |
 | Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business. ...Read more |
 | XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain. ...Read more |
 | Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web. ...Read more |
 | Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news. ...Read more |
 | Online forums and message board dedicated to service management and customer support. ...Read more |
 | Delivering telephony based customer relationship management solutions and project management. ...Read more |
 | Offers help in maximizing the revenue and cost savings via remote service offerings. ...Read more |
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Customer Service